Payment Policies
Thanks for being part of our community. We are here to help. Please review the policies below, if you have questions about your recent purchase!
Final Sale:
All of our class packages are final sale. There are no refunds offered after the date of purchase for unused classes or memberships. All classes must be used in the allotted time or they are subject to expiration. In the event of an extenuating circumstance, you may be eligible for an extension or an account credit.
Retail Policy:
Unworn and unopened product may be returned for refund within 30 days. After 30 days, product can only be returned for account credit.
Membership Policy:
All of our memberships are cancel at any time. You must cancel via writing 7 days prior to the date when the next payment is charged in order to not be charged for the upcoming month. If you cancel after payment has been made or after the 7 day termination window, you will not receive a refund.
By purchasing a membership, you agree to an automatic charge to your credit card or check card every month, on your purchase date. For limited memberships, unused classes DO NOT roll-over and cannot be refunded / credited. For flex memberships, you are responsible to pay the drop-in rate for any classes attended outside of the 'flex' window.
After the first two months, you also have the ability to pause a membership two times per year for up to three months (and a minimum of 14 days, please). Please provide written notice to TGY, two weeks in advance and you will receive written confirmation within seven days of your request for suspension.